John Carroll 5 out of 5 stars★★★★★I stay in hotels more than 200 nights a year, so I have a pretty good idea of what separates an average hotel from a great one. Comfort Suites in Abingdon is one of the best I’ve stayed in. The rooms were exceptionally clean, comfortable, and well-maintained. Everything was in great condition, and it was easy to relax after a long day of travel. The beds were comfortable, the room was quiet, and the overall property was spotless. What really stood out was the front desk staff. They were friendly, professional, welcoming, and genuinely seemed to care about making guests feel at home. Great customer service can make a big difference, and this team does an outstanding job. If you’re staying in the Abingdon area, I highly recommend Comfort Suites. Based on the hundreds of hotel nights I spend each year, this property ranks among the best.
Jun 19, 2026 · Google Review
Erin Nutsugah 5 out of 5 stars★★★★★We passed through here on an overnight drive from Maryland to Tennessee. This place was such a surprisingly nice stopover. It was so conveniently located, easy to book online while we were still driving, and a great price (I used Super.com). All the employees were so friendly and helpful, even at 1 am. The room was clean and comfy, breakfast was solid, and the pool was a perfect morning activity to entertain my toddler for a while before getting back on the road. They also gave us no trouble about a late checkout so that we could enjoy the pool for a while and time our drive right. We were very happy with our choice and would absolutely go back if we drive the same way next time. Thanks y’all!
Jul 24, 2026 · Google Review
Hazy_ Laura 5 out of 5 stars★★★★★Will need a 100 more stars for Shon. We arrived late at night after a 20hr drive from Austin on our way to Baltimore and Shon at the front desk was absolutely wonderful! He was bubbly, warm, friendly, and genuinely welcoming from the moment we walked in. What impressed me even more was seeing him again in the morning after working overnight, and he still had that same positive energy and friendly smile. As a hotel manager myself, I know how demanding an overnight shift can be, and I also know genuine hospitality when I see it. Shon absolutely embodies it. It’s the little interactions that guests remember, and he made a lasting impression on us. He is truly an asset to this hotel. Thank you, Shon, for making us feel so welcome after such a long journey! ❤️
Sep 10, 2026 · Google Review
Beth Baker 5 out of 5 stars★★★★★Amy Phillips is an Excellent General Manager! She and Darrell were SO welcoming and kind from the very beginning of our stay. We thoroughly enjoyed meeting them, and appreciated their help and friendship.
Oct 10, 2026 · Google Review
Tommy Zentner 5 out of 5 stars★★★★★What separates this hotel from others is the level of customer service. The front desk staff simply go above and beyond. They have a level of professionalism and knowledge I do not see from many other hotels. Simply an A+ experience. We will be using on our future travels through the Bristol area.
Sep 19, 2026 · Google Review